Contact

Contact

Have a question about your online order?
We encourage you to visit our Customer Service section to learn more about Stag Shop ordering experience, our sizing guide for lingerie and costumes, our shipping terms and conditions, and our policy on returns and exchanges. If you do not find the answer to your question there please contact us using one of the methods below:
Contact Us
Email
Name
Telephone
Inquiry
Skill Testing Question
1+7=
Website Sales & Support:
1-888-310-1325

General Head Office Inquiries:
1-519-623-7181
Online Store Support hours:
We have staff here Monday to Friday from 9:00 AM to 5:00 PM (EST) to help you with your purchases. During the weekends and holidays though the store is open we have no staff to help you during this time.
ONLINE STORE SUPPORT HOURS (EST):
Sunday
- Closed
Monday
- 9:00am to 4:00pm
Tuesday
- 9:00am to 4:00pm
Wednesday
- 9:00am to 4:00pm
Thursday
- 9:00am to 4:00pm
Friday
- 9:00am to 4:00pm
Saturday
- Closed
Online Chat hours:
Online chat is available from Monday to Friday from 9:00 AM to 5:00 PM (EST) closed on weekends and holidays. You can use this feature to talk to one of our sale reps via the chat program built into our website.
ONLINE STORE SUPPORT HOURS (EST):
Sunday
- Closed
Monday
- 9:00am to 4:00pm
Tuesday
- 9:00am to 4:00pm
Wednesday
- 9:00am to 4:00pm
Thursday
- 9:00am to 4:00pm
Friday
- 9:00am to 4:00pm
Saturday
- Closed
In-Store Purchases
Have a question about your in-store purchase or gift cards? Please contact the store you made the purchase from. Contact information for our stores can be found on our Store Locations page.