Help Chat
Click here to chat with a customer service rep.
Customer Care
Using our Customer Care section is easy:
Just click on the topic for a list of frequently asked questions or contact us if you need more help.
Linked In
Twitter
Facebook
Instagram
Pinterest
YouTube
Have a question about your online order?

We encourage you to visit our Customer Service section to learn more about Stag Shop ordering experience, our sizing guide for lingerie and costumes, our shipping terms and conditions, and our policy on returns and exchanges. If you do not find the answer to your question there please contact us using one of the methods below:

Online Form:

Email:*
Name:*
Tel:*
Inquiry:*
Skill Testing Question 1+7=
  Fields marked (*) are required
Website sales and support:
1-888-310-1325
General Head Office Inquiries:
1-519-623-7181
Contact By E-Mail:
Online Store Support hours:

We have staff here Monday to Friday from 9:00 AM to 5:00 PM (EST) to help you with your purchases. During the weekends and holidays though the store is open we have no staff to help you during this time.

ONLINE STORE SUPPORT HOURS (EST):
Sunday
- Closed
Monday
- 9:00am to 4:00pm
Tuesday
- 9:00am to 4:00pm
Wednesday
- 9:00am to 4:00pm
Thursday
- 9:00am to 4:00pm
Friday
- 9:00am to 4:00pm
Saturday
- Closed
Online Chat

Online chat is available from Monday to Friday from 9:00 AM to 5:00 PM (EST) closed on weekends and holidays. You can use this feature to talk to one of our sale reps via the chat program built into our website.

ONLINE CHAT HOURS (EST):
Sunday
- Closed
Monday
- 9:00am to 4:00pm
Tuesday
- 9:00am to 4:00pm
Wednesday
- 9:00am to 4:00pm
Thursday
- 9:00am to 4:00pm
Friday
- 9:00am to 4:00pm
Saturday
- Closed
In-Store Purchases:

Have a question about your in-store purchase or gift cards? Please contact the store you made the purchase from. Contact information for our stores can be found on our Store Locations page.

Join Stag Shop
Join Stag Shop
Sign Up And Save
Join Stag Shop
x
Sign up for the Stag Shop E-Mail Subsriber Program and recieve 20% off your first order!*
*You will be e-mailed a coupon code, which you will have to enter in the checkout process in order to save 20%